Diablo Immortal keeps crashing and won’t start or run on PC

Many players complain about it Diablo Immortal keeps crashing and won’t launch or run On computers running Windows 11/10. This issue is not only noticed by users with lower specs – but computers with some of the best specs on the market fail to run this title smoothly. In this article, we will see what you should do if Diablo Immortal crashes, freezes, or has any kind of performance issue.



Why does Diablo Immortal keep crashing?

Diablo Immortal will crash on your PC if it does not meet the system requirements. We have mentioned the system requirements below so check it out and see if your PC is compatible.

If not, the game files might be corrupted. The best thing is that you can easily fix the corrupted file using your launcher. You can easily scan and repair the game using Battle.net.

Then other reasons are outdated graphics drivers, Visual C++ Redistributable and DirectX. Obviously you can update it because it is very easy to do the same. Whatever the case may be, the problem can be resolved by reviewing our troubleshooting guide.

Diablo Immortal keeps crashing and won’t launch or run

If Diablo Immortal keeps crashing or freezing, and won’t turn on or off on your Windows 11/10 PC, try the following solutions.

  1. check and fix
  2. Fix problems in Clean Boot
  3. Update graphics drivers
  4. Install the latest version of Visual C++ Redistributable and DirectX
  5. Reinstall the game

Let’s talk about it in detail.

1]Scan and Repair

check and fix

If the game files are corrupt, your game will not run, and it will crash every time you launch it. You can easily repair corrupted files using Battle.net launcher. To do the same, you have to follow the described steps.

  1. to open Battle.net.
  2. Enter the Diablo Immortal game.
  3. Click the gear icon near Play.
  4. Choose Check and fix.
  5. Click Start Scan.

I hope this does the work for you.

Read: Battle.net scan and repair loop fixed on Windows PC

2]Troubleshooting in Clean Boot

Troubleshooting in a clean boot state

MSI Afterburner and other overclocking applications can cause you problems. However, we can’t point to a single app and ask you to delete it. However, you can troubleshoot Clean Boot and find out which app is the culprit. To do the same, follow the described steps.

  1. explore “MSConfig” from the start menu.
  2. going to providing service.
  3. check Hide all Microsoft services.
  4. Uncheck all the services except for the important ones like NVIDIA, AMD, etc.
  5. Click OK.
  6. Now restart your computer.

This will disable any services that are not selected. Now you have to activate the services, five at a time, and find the culprit. Once you find out which app is causing the problems, just delete it and your problem will be resolved.

3]Update graphics drivers

Diablo Immortal is a very graphic game. However, if your graphics drivers are outdated, it is likely that no intensive games will run on your system. There are different ways to update the GPU driver, here are the ways to do the same.

After updating the drivers, restart the system and reopen the game, I hope your problem will be resolved.

4]Install the latest version of Visual C++ Redistribution and DirectX

Visual C++ and DirectX redistribution is essential for building an environment to run the game. Maybe the game is crashing due to incompatibility because these two tools are outdated on your system or maybe not all of them are there. You should install the latest version of DirectX and Visual C++ Redistributable on your computer and check if the issue still occurs.

5]Reinstall the game

If nothing works, your last resort is to reinstall Diablo Immortal. So go ahead and uninstall the game, then download it again and reinstall the game.

We hope that these solutions will do the trick for you.

Immortal Diablo System Requirements

If you want to play Disablo Immortal, make sure your PC meets the following system requirements.


  • SE: Windows 7 or higher
  • CPU: Intel Core i3 processor / AMD FX-8100
  • GPUs: Nvidia GeForce GTX 460 / ATI Radeon HD 6850 / Intel HD Graphics 530
  • RAM: 4GB
  • Display resolution: 1920 x 1080


  • SE: Windows 10 or higher
  • CPU: Intel Core i5 / AMD Ryzen 5 processor
  • GPUs: Nvidia GeForce GTX 770 / AMD Radeon RX 470
  • RAM: 8 GB
  • Display resolution: 1920 x 1080

If your system does not meet the above requirements, it is impossible to run the game on it.

If Diablo 3 does not run on your account due to various reasons. However, this is just another Diablo series, you can try the solutions mentioned here to fix the problem. Also check out our guide to repairing Diablo II Resurrected.

This is it!

Read also: Memory and hard disk usage when playing games on a Windows PC.

Diablo Immortal does not play on PC

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